Shipping policy

BOXMORII • USA

Shipping Policy

Shipping information for collectible orders shipped to customers in the United States.

Delivery dates and shipping rates are confirmed at checkout. Delivery estimates may vary by destination and carrier.

Shipping Destinations

BOXMORII is designed for customers in the United States. Shipping eligibility for a particular destination is shown at checkout. Orders to unsupported addresses cannot be completed.

Processing Time

Order processing begins after payment verification. Actual handling time depends on inventory, order volume, holidays, and product type. Any processing or delivery estimate displayed at checkout is an estimate unless explicitly guaranteed.

Shipping Methods and Rates

Available shipping services, delivery estimates, and shipping charges are shown at checkout before payment. We do not promise free shipping or a fixed delivery window unless that offer is explicitly displayed for the order.

Tracking Information

When the carrier provides a tracking number, we may send it to the email address associated with the order. Tracking scans can take time to appear after a label is created.

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Delivery and Address Accuracy

Please review the shipping address carefully before submitting your order. Contact support@boxmorii.com immediately if you notice an error; address changes may not be possible once an order is processed or dispatched.

Carrier delivery estimates may be affected by weather, service interruptions, high-volume periods, and other events outside our control.

Packaging for Collectibles

We aim to package trading card boxes, sealed packs, figures, and collectibles appropriately for shipment. The collectible product box itself can be part of the item's condition; report significant damage promptly and retain the outer packaging for review.

Lost, Damaged or Incorrect Deliveries

If your parcel appears lost, damaged, incomplete, or incorrect, contact support@boxmorii.com with your order number and relevant photos. We will review the issue and advise the next steps in line with our policies and applicable law.

Refused or Undeliverable Packages

If a shipment is returned due to an incomplete address, refusal, or inability to deliver, contact support so we can review available options and any applicable carrier charges. Refunds, if applicable, follow the Return & Refund Policy and governing law.

International Orders

International shipping is not guaranteed. If an international destination is offered at checkout, additional import duties, customs requirements, or taxes may apply as disclosed or required by law.